Shipping Policy
United States of America
Free Shipping:
- Eligibility: Orders $70.01 USD and up.
- Fee: FREE
- Processing Time: 1-2 business days.
- Shipping Time: 7-10 business days.
- Includes: Tracked & Protected Delivery
Standard Shipping:
- Eligibility: Orders $0.00 USD - $70.00 USD.
- Fee: $5.99 USD.
- Processing Time: 1-2 business days.
- Shipping Time: 7-10 business days.
- Includes: Tracked & Protected Delivery
Order Tracking
- You will receive an email with a tracking number as soon as your order is dispatched. Please note that the tracking number can take 24-48 hours to update in the system.
- Track your order here or by following the link below:
Carriers for All Shipping Options
We use the following carriers to ensure your order arrives safely:
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United States: USPS, SpeedX, UniUni, GOFO, Piggycars, LaserShip, Wanb Express, YunExpress, and 4PX
General Information
Taxes & Duties:
- Prices exclude VAT/Import duties for international orders. Customers are responsible for any customs fees or import taxes that may apply upon arrival.
Order Tracking:
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A tracking number will be sent to you via email once your order is dispatched. Please allow 24-48 hours for tracking updates.
Shipping Restrictions:
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Alaska & Hawaii: Currently, we do not offer shipping to Alaska and Hawaii to ensure service quality and prevent long delivery delays.
Holiday Periods:
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During holiday periods—such as national holidays or other major holidays—delivery times may vary. We recommend placing your orders in advance to account for possible delays. This ensures your order arrives on time.
Shipping Delays:
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While we strive to maintain regular shipping times, delays may occur due to weather conditions, postal delays, or other unforeseen circumstances. We appreciate your patience during these times.
Damaged or Missing Items:
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7-Day Inspection: Please inspect your package immediately upon delivery. If the product is damaged or incorrect, you must contact us at support@nicevt.com within 7 days.
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Express Resolution: Verified shipping damages are eligible for our Express Resolution Pathway (Free replacement or full refund without a return).
Cancellations & Modifications
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24-Hour Cancellation: We offer a 24-hour window from the time of purchase for any order cancellations or modifications.
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Post-Dispatch: Once an order has been shipped, it cannot be canceled. Please refer to our Refund Policy for return instructions after you receive the package.
Need Assistance?
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If your order hasn’t received a tracking update in a while, it may be due to a courier error, but it is likely to be delivered within the stated shipping times.
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If your order exceeds the expected delivery window, or if you require assistance, please contact us at support@nicevt.com.