All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.
Shipping times will affect public holidays; manufacturers and couriers will limit their operations. We have no control over this. Regular service resumes immediately after each holiday.
In order for our customers to receive the items as soon as possible, we will strive to check the inventory and process your order within 1-3 business days. We support delivery to most areas where the USA post office support delivery, except military areas.
Shipping time varies by location. These are our estimates by region:
However, this does not include customs duties of the country of destination. If necessary, you will pay at your own expense. As we have no control over your customs policy, I hope you can understand.
You will receive a shipping confirmation email with tracking information once your order is shipped. If you haven’t received tracking info within 7 days, please contact us.
You can track your order’s shipping information by following the link below：
For some shipping companies, it takes 3-5 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
It is the customer’s responsibility to ensure that the entered delivery address is correct. We will not be responsible for any return or loss due to an incorrect address. The additional costs incurred by the need to resend the package should also be paid by the customer. For unexplained non-payment behavior, the customer may bear the cost.
We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund. But we cannot cancel the order if the product is already shipped out.
Sometimes although you send us a cancellation email, when we check the email, the package has already been sent and we cannot cancel the order. Please contact us after receiving the goods. We will provide a solution. Thank you for your understanding.
If there is a need to change product specifications or other problems, please contact us at support@nicevt.com in time and we will try our best to solve it for you.
Support Time 9 AM to 5 PM Monday – Friday
Email: support@nicevt.com
Contact From Page: https://nicevt.com/contact-us
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